FAQ's


How can I track my order?

Once your order is shipped we will send you an email with the tracking number.

What is a grower bunch ?

A grower bunch is the standard pack used by flower growers to ship to wholesalers and retailers.

What happens if I am not satisfied with my order?

We will refund your purchase. Due to the nature of the product we ask you to call us within 24 hours of receiving the flowers. We need the order number so we can process a credit to your account.

Are my flowers grown under sustainable protocols?

Yes, your flowers are produced under sustainable protocols such as florverde and the rain forest alliance.

Can I cancel my order?

Yes, as long as you do it 4 days before your expected delivery date. You can call our toll free number.

What should I do once I receive my order?

Flowers are delicate, we suggest once you receive them you should cut the tip of the stems and place in water immediately.

Can I speak to someone about my order?

Yes, please call our toll free number. If all our customer service personnel are busy please leave a message and we will call you back.

Still have questions?

Contact us at info@48fresh.com