You will need to pay for your order once it is placed. You can cancel your order by calling us at least 4 days before the order will be received. If you are not satisfied with the quality of your flowers, you can call us at  8449037374  48 fresh or send us an email to within 24 hours upon reception of the order. We will replace your order or refund your money as soon as reasonably possible. The original order must be returned to , located at 2801 NW 74th Avenue, Suite 101, Miami, Fl 33122